What to expect when your report arrives

You registered a machine (or asked us to research one). Once our first pass is ready, it lands in your inbox as “Your SORT profile — your machine.” This page shows you exactly what's in it, what the two status labels mean, and what to do next. Nothing here is a surprise — it's the same email, every time.

The short version

The two status labels — read this first

Every report opens with one of two banners. They are the most important lines in the email, because they tell you how much to trust the part numbers.

⏳ NOT YET TECH-VERIFIED

An automated first pass, sent the moment it was ready so you can start right away. A SORT technician has not checked it yet. Treat part numbers as “likely, confirm before you order.”

✓ TECH-VERIFIED

A SORT technician checked this profile (the date is shown). Higher confidence — the fault list and part numbers have had a human eye.

Your email, section by section

Below is a real example of the layout. Sections that don't apply are simply left out.

What each section is for

• Status banner — how much to trust the numbers (verified or not). Read it first.
• Identity — brand, model, serial, category, year. This is what "your machine" means to us.
• Likely faults & fixes — the problems this model is known for, each with a likely cause and the fix that actually works.
• Bill of materials — the exact wear/failure parts, part numbers, typical prices, and where to get them. This is the money section.
• Local technicians — who's near your ZIP, when we have coverage. (Not shown if we don't yet.)
• Preventive maintenance — the small upkeep that stops the big repair.
• Manuals / diagrams — the documentation, in one place.
• Warranty & recalls — anything you're owed, before you pay for a part.
• Your living profile link — the same record online, always current. Bookmark it.

What to do next

📞 Book a live call   How the form works

Shopping instead? You'll get the pre-purchase report

If you registered a machine you're considering buying, the email is "Your SORT pre-purchase report" (a “PIS”). Same idea, different focus — it tells you whether the machine is worth it before you pay:

• Verdict — our recommendation, up front.
• Known issues — what goes wrong on that model, and the fix.
• Parts availability — can you even get the parts when it breaks?
• Cost to own and repair vs. replace — the math.
• Fair price — what you should actually pay.
• Warranty / recall — before you commit.

Decided to buy it? One tap on your profile link converts it to an owned machine — and we keep all of this research.

Privacy — in plain English

• Your email stays private. It's how we send your report — never published.
• Reports help other owners anonymously. Your name isn't attached to what you share.
• Nobody browses your problem. There's no public, searchable database of your reports.
• Unsubscribe anytime. No spam, no sales pressure.

Quick answers